Managing People

Building soft skills is essential for managers looking to get the best out of their staff. This people management online course teaches techniques to resolve workplace conflict and promote a productive working environment.

About this Managing People training course

Course Outline
Learning Outcomes
Managing People FAQs
Other Suitable Courses
Delivery Methods
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Almost 48% of people in the UK believe leadership to be the most important skill for managers to have. Understanding how to manage employees or colleagues, during situations of conflict or issues that may lead to workplace tension, is crucial to maintaining cohesion within your business.

Understanding how to prevent these situations is as important as being able to resolve them. With Managing People training, managers will be given the knowledge and skills to deal with workplace conflict and build a healthy environment for all to work in. Developing these people management skills in your managers will have a positive impact for employees and the business itself.

In fact, people become up to 12% more productive when they’re happier. Boost your productivity with these people management courses.

Duration Depending on the delivery method, it takes between 1-2 hours to complete this Managing People course and gain your certificate.

Entry & Level There are no barriers to entry on this Managing People course. This is an awareness course, suitable for all.

Certification On completion of this People Management course, either download your certificate or access at a later date online.

Accreditations This People Management training course is CPD accredited. It meets accepted Continuing Professional Development (CPD) guidelines.

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Managing People training course outline

The aim of this People Management course is to increase your knowledge of workplace conflict and how to manage a situation, as well as relevant legislation.

The key points covered in this course are:

The definition of workplace conflict
Recognising conflict
Dealing with confrontation
Resolving conflict
Seeking advice

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Providing relevant knowledge and skills

Managing People training course learning outcomes

On completion of this Managing People course, learners should know and understand the following:

Define workplace conflict
Understand what qualifies as conflict in the workplace
Recognising conflict
Be able to spot when and where conflict is occurring
Dealing with confrontation
Understand the correct methods to settle confrontations at work
Resolving conflict
Work to reduce and resolve conflict
Seeking advice
Learn how to get help and advice when necessary

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FAQ - Managing People training course

Frequently asked questions

Here are some of the most asked questions that are put to our specialists.

What is effective people management? A manager’s effective people management skills are reflected in the performance of their staff. Open communication and listening to what staff have to say plays a key role in promoting a positive environment for employees to flourish. By offering that communication line, managers can provide regular feedback to their colleagues whilst staff will feel more comfortable sharing problems with their managers, meaning they can be resolved before conflict arises.

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